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Terms of Service

1. Introduction

Welcome to MusicAPI! By using our services, you agree to the terms outlined below. Please read them carefully. If you do not agree to these terms, you may not use our services.

2. Subscriptions

2.1 Subscription Plans

We offer subscription-based services that renew automatically on a recurring basis (e.g., monthly, annually) until canceled.

2.2 Automatic Renewal

By purchasing a subscription, you authorize us to charge the applicable subscription fees to your payment method on a recurring basis until canceled. You are responsible for ensuring your payment method is up-to-date to avoid service interruptions.

2.3 Customer Responsibility for Cancellation

It is your responsibility to manage and cancel your subscription before the next billing cycle if you no longer wish to use our services. Failure to cancel before renewal will result in charges for the next billing period, which will not be refunded.

2.4 How to Cancel

To cancel your subscription, you must:

  • Log into your account
  • Navigate to the subscription section
  • Click the "Cancel Subscription" button and confirm cancellation

We do not accept cancellation requests via email or other non-systematic methods to ensure proper account management.

3. Refund Policy

3.1 No Refunds for Recurring Charges

All subscription fees are non-refundable once processed. This includes partial periods of service, unused services, or failure to cancel before renewal.

3.2 Exception for Errors

Refunds may be issued at our sole discretion in cases of billing errors, such as duplicate charges. Refund requests must be submitted within 30 days of the billing date.

4. Chargebacks and Disputes

4.1 Dispute Resolution

If you have an issue with a charge, we encourage you to contact our support team at support@musicapi.xyz before initiating a chargeback. We are committed to resolving disputes amicably.

4.2 Evidence Submission

If a chargeback is initiated, we will provide Stripe or any other payment processor with documentation of your agreement to these terms, including proof of subscription activation, renewal notices (if applicable), and lack of cancellation.

5. API Usage and Limitations

5.1 Rate Limits

Our API services are subject to rate limits as specified in our documentation. Exceeding these limits may result in temporary service restrictions.

5.2 Acceptable Use

You agree to use our API services only for lawful purposes and in accordance with these terms. Any attempt to circumvent rate limits, reverse engineer our services, or use our API in a manner that could damage or overburden our systems is prohibited.

6. Termination of Service

We reserve the right to terminate or suspend your access to our services for violations of these terms or at our discretion. Any termination does not entitle you to a refund.

7. Changes to Terms

We may update these terms from time to time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

Last Updated: March 13, 2024